We want you to be fully satisfied with your purchase! You can return unused goods within 14 days of receipt for any reasons and we will refund your money, except for Shipping charges. Returned products must be in their original condition and packaging. We will refund Shipping costs only if the return is the result of an error on our part. Any defective goods will be replaced at our cost. Please contact us via email at firstname.lastname@example.org
to arrange for your return. Do not forget to mention your customer number and order number so that we can expedite your request.